Shipping Policy

The shipping policy at SalvaRio, Inc./The Jewelry Key is both simple and straightforward. Our ordering process for The Jewelry Key is securely transmitted over a protected online ordering system. We also accept phone orders at 631-831-6400.

Online orders are shipped within 24 hours. However, please note, we do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national US holiday will be shipped on the next business day.

All orders are shipped out via the United States Postal Service utilizing Priority Mail.

Return Policy

We believe you will be completely satisfied with the quality of The Jewelry Key. Therefore, we offer satisfaction guarantee as well as a lifetime replacement policy. If your Jewelry Key ever breaks due to manufacturer’s defect and no longer functions as a helpful bracelet clasp fastener, then simply contact us and we will replace it for free.

Additionally, if you are not fully satisfied with your Jewelry Key, please return it to us within thirty (30) days for a full refund of the purchase price.